We subscribe to the Patients’ Bill of Rights adopted by the American Hospital Association, and believe deeply in the dignity of the individual and the right of all persons to quality health care. You can expect considerate and respectful treatment from us. If you are not satisfied for any reason, please speak immediately to your charge nurse or the manager of the department or practice where you are receiving care.

Your rights include:

• an active role in your care
• information about treatment and medications
• visitors and telephone calls
• refusal of treatment to the extent provided by law
• privacy and confidentiality of treatment and records
• a response to your reasonable requests
• identification of doctors, nurses and others involved in your care
• knowledge of financial implications of treatment choices
• filing a formal complaint by contacting our Risk Management Coordinator at 374-3474